Just received your EkTag?

    Activate your EkTag
    in 2 minutes

    Make your EkTag ready to help someone return your belongings if they ever get lost.
    You'll need: Your EkTag + the EkTag app

    1

    Open the EkTag App

    Open the EkTag app. New here? Tap Register to create your account. Already have an account? Just log in.

    EkTag on the App Store
    2

    Activate Your EkTag

    Open the Tags section and tap Activate Tag. Scan the QR code on your EkTag.

    • Don't want to scan? Enter the tag code printed below the QR code.
    • Tap Activate to continue.
    EkTag activation screen
    3

    Add Your Details

    Enter the details you would like a finder to use to contact you, then tap Activate. (Note: the finder won't be able to see your contact details)

    That's it. Your EkTag is now active. Your tag is now linked to your account and ready to use.

    4

    Put It on Your Item

    That's it. Your EkTag is active and linked to your account. Attach it to your vehicle, bag, luggage, keys, pet, or any other item you want to protect.

    • You can assign your tag now or do it later from the Tags section.

    Want to make sure your EkTag works?

    Ask a friend or family member to scan the QR code on your EkTag using their phone camera. You'll see exactly what a finder experiences, and you'll receive an instant scan alert on your own device.

    What happens when someone scans your tag?

    Finder scans the tag

    They use any smartphone camera. No EkTag app is needed.

    Instant alert sent

    You are immediately notified on your phone and email.

    Private contact page

    The finder sees your custom instructions while your contact details stay hidden.

    Anonymous connection

    The finder can call or message you securely through the browser.

    Your EkTag can say more than โ€œCall meโ€

    Update your finder message in real time from your app dashboard.

    Lost your bag?

    "Hi! I left my bag somewhere around Terminal 3. Please contact me or hand over to ground staff."

    Pet missing?

    "My pet is lost. Please keep them safe and contact me."

    Missing keys or everyday essentials?

    "If found near the bus interchange or gym, please call anonymously by clicking on the call button."

    Need help?

    Still need help?

    We're here to help you get your EkTag working.

    Contact EkTag Support

    We'll get back to you within 24 hours.

    Secure. Smart. Simple.

    Ready to protect your belongings?

    Activate your EkTag and make it easier for a finder to reach you.

    Need help? Visit our contact page and we'll get back to you within 24 hours.